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+44 330 088 0595
[email protected]
Shipping, Delivery and Returns
We can ship consignments of all shapes and sizes and hazardous content worldwide (UK, Europe, Africa, Asia, Middle East, Americas, and Australia). The only countries we do not ship to are Russia, Ukraine, Belarus, North Sudan, North Korea, Iran and Syria.
Please see the information below about the different delivery options you have available when buying Cadmus Products.
Services
▪ Courier, Road, Air and Sea Freight
▪ Freight insurance
▪ Hazardous Packing and Shipping
▪ Couriers used – DHL, UPS, FedEx and DSV
▪ Export Licenses
▪ Attested & certified certificate of origins, ATR.1, EUR1 and invoices from the Chamber of Commerce
▪ All shipments are trackable and sent via reputable couriers/agents
Transit times from dispatch via our couriers
All times are working days only and excluding customs clearance.
UK Delivery
▪ Next Day ( Pre 9/Pre 12 can be quoted if available in your postcode)
▪ Next Day delivery (available on some products cut off time 12:00 pm)
Delivery to Europe
▪ Zone 1 – Belgium, Channel Islands, France, Germany, Luxembourg, The Netherlands (1-3 working days)
▪ Zone 2 & 3 – Andorra, Austria, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Finland, Greece, Hungary, Italy, Latvia, Lithuania, Malta, Monaco, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden (1-5 working days)
▪ Zone 4 – Albania, Belarus, Bosnia Herzegovina, Canary Islands, Faroe Islands, Gibraltar, Iceland, Macedonia, Republic of Moldova, Montenegro, Norway, Serbia, Switzerland, Turkey (3-5 working days)
Elsewhere
▪ USA & Canada (3-5 working days)
▪ North & South America (5-7 working days)
▪ Australasia (3-7 Working days)
▪ Africa (3-7 working days)
▪ Asia (3-7 working days)
Air Freight/Sea Freight
Once ready, goods will be booked on the earliest flight/ship with availability to your selected airport/port. We will then advise the ETA and Air Waybill/ Bill of Lading Details. For air freight, the arrival time will usually be within a week of the goods being ready (excluding customs clearance). For sea freight, this will vary on location and transit time.
Collection by your courier
We can arrange the collection of your goods via your nominated courier or freight forwarder.
Charges
We are unable to advise average charges due to the products varying in size and weight. Manufacturers also have varying carriage charges. Handling charges will be applicable.
All delivery charges from Cadmus Products are quoted on a case-by-case basis to ensure the best prices are achieved. Certain locations may have additional charges, taxes or other fees out of our control.
Returns
We want you to be fully satisfied with your purchase. If you need to return a product, please contact our customer service team. Customised products may be subject to additional terms.
+44(0)330 088 0595
Cadmus Products Head Office
5 Suffolk Drive
Dukes Park Industrial Estate
Chelmsford
Essex
United Kingdom
CM2 6UN